โ€“ ๐Ÿค– [Only 30% of firms in Asia-Pacific will benefit from AI due to risk aversion and data issues]

โ€“ AI adoption will be gradual in Asia-Pacific over the next year due to doubts and data problems.

โ€“ Most firms are interested in AI but few have the capabilities needed to fully utilize it.

โ€“ Just 30% of companies have the IT practices needed to get the most out of AI.

โ€“ Many firms are held back by risk-averse cultures and poor data management.

โ€“ AI can drive operational resilience, customer experience improvements and business model innovation.

โ€“ By 2024, 25% of large companies will prioritize earning customer trust with AI.

โ€“ But only 5% will have concrete ways to measure upholding customer trust.

โ€“ Customer service will improve from AI, resolving issues faster and better.

โ€“ Agencies will invest $50M in AI tools next year to help clients scale marketing campaigns.