Troubleshooting “something went wrong. if this issue persists please contact us through our help center at” Error on ChatGPT

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There is a lot of user facing the issue “something went wrong. if this issue persists please contact us through our help center at” and if you are also getting the same issue the you will get the proper solution at here.

I was also facing the same issue and then i got the solution. here you can find the diffrerent way to fix that issue.

In recent times, users of ChatGPT have reported encountering an error that states, “Something went wrong. If this issue persists, please contact us through our help center at” This error can be quite frustrating, especially when trying to utilize the ChatGPT service for various queries. In this comprehensive guide, we will delve into the potential causes of this issue and explore possible solutions.

When The Mysterious Error occurred

The error message that reads, “Something went wrong,” typically appears when users attempt to ask a second question to ChatGPT. It prompts users to contact the support team through the help center at if the problem persists. Understandably, this situation has left users puzzled and seeking answers.

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What is the exact Problem

To address this issue effectively, it is crucial to identify its root causes. Users have reported encountering this error after making recent upgrades or payments. For instance, some users noticed that after upgrading to the Plus membership, they initially enjoyed uninterrupted service without the need to refresh the webpage after each query. However, this seamless experience was short-lived, and they found themselves having to refresh the page after each question once more.

Why this error showing

While the exact reasons behind this error remain unclear, several factors could be contributing to the problem:

  1. Payment Issues: It is possible that some users experienced this error after making payments, which might have triggered system issues.
  2. Technical Glitches: The error could be related to technical glitches on the ChatGPT platform, causing it to malfunction when users attempt to pose subsequent questions.
  3. Browser and Device Compatibility: Some users have noted that the error occurs more frequently in certain web browsers or on specific devices. This suggests that browser and device compatibility may play a role in this issue.
  4. Network Connectivity: The error might also be influenced by network connectivity, particularly when using a VPN.
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How to fix that issue complete Solutions

something went wrong. if this issue persists please contact us through our help center at"

To address this error and ensure a seamless experience with ChatGPT,according to my experiance you can consider the following solutions:

  1. Contact Support:
    If you continue to encounter this error, the most reliable course of action is to reach out to OpenAI’s support team through their help center at They will be best equipped to provide personalized assistance.
  2. Browser and Device Testing:
    Experiment with different web browsers and devices to see if the error persists. This can help determine if the issue is specific to a particular configuration.
  3. VPN Usage:
    If you’re using a VPN, try disabling it to see if it resolves the issue. Network configurations, including VPNs, can sometimes interfere with online services.
  4. Clear Cache and Cookies:
    Clearing your browser’s cache and cookies may also help improve performance and resolve potential issues.


The “Something went wrong” error on ChatGPT can be an inconvenience, but with some troubleshooting and by reaching out to the support team, you can work towards a resolution. OpenAI is committed to providing a quality experience, and this error is likely to be addressed promptly to ensure users can continue to benefit from the service without interruptions.